Outputs arrive
Named reports, handoffs, decisions, updates, or completed workflow states are produced on the agreed cadence.
Operate / Selected repeatable workflows
Put the outcome under operation.
Corbel performs defined operating responsibilities for named workflows so agreed outputs keep arriving, exceptions get handled, changes stay controlled, and the operation improves without becoming another tool for your team to manage.
The Review confirms whether a workflow is ready to operate and which responsibilities belong with Corbel or the client.
The product
The outcome is the service.
Software gives people tools. Operate assigns responsibility for the work reaching an agreed state, within explicit business decisions and boundaries that remain with the customer.
Exceptions move
Known exceptions are handled. Business decisions and material risks are escalated to the named human owner.
Change stays controlled
Integrations, rules, prompts, models, access, and responsibilities change through an approved release path.
Evidence stays visible
Health, incidents, changes, unresolved decisions, and improvement are recorded in the Operations Record.
Concrete Operate example / Limited founding pilot
Corbel Bid Screening.
For engineering, environmental, specialty-construction, and technical-service firms pursuing public work. Corbel screens live opportunities, attaches the evidence, flags blockers and gaps, and releases a recommendation for your team to decide.
What goes under operation
A bounded workflow, not the whole company.
Corbel accepts responsibility only after the workflow, expected output, systems, operating window, exceptions, approvals, and dependencies are understood.
01
Outcome and boundary
The agreed output, cadence, completion state, included work, exclusions, and customer decision rights.
02
Inputs and dependencies
Systems, records, integrations, providers, people, access, and upstream conditions the workflow requires.
03
Exceptions and approvals
What Corbel handles, what requires human judgment, who approves it, and when the issue escalates.
04
Change and improvement
The included change allowance, release controls, model-evaluation path, rollback, and improvement evidence.
Operating models
Choose who runs it. Write the responsibilities down.
The customer always owns its data, systems, business judgment, and right to transfer. The operating model determines who performs the recurring work.
Fully managed
Corbel runs the defined work
Corbel performs the defined monitoring, exception, incident, change, and reporting responsibilities. The customer receives the outputs and makes the business decisions assigned to it.
Co-managed
Corbel and an internal owner split named recurring responsibilities, exceptions, approvals, and the technical change path.
Maintenance & support
The customer runs the work while Corbel maintains the approved operating layer and provides the agreed monitoring, fixes, and support.
Any model can later be transferred. The Charter documents training, control and record transfer, access revocation, and exit.
The Operate Charter
Responsibility is written down before it is accepted.
Every Operate relationship receives a Charter that states what Corbel owns, what the customer owns, how service is measured, and how either party can transfer or end the operation.
The engagement-specific Charter and service targets are completed and agreed before Corbel accepts ongoing operating responsibility.
Service boundaryNamed workflows, outputs, exclusions, dependencies, and operating window
ResponsibilitiesCorbel duties, customer duties, human approvals, and AI boundaries
Service targetsHealth indicators, severity, response targets, escalation, and communication
Controlled changeChange allowance, evaluation, approval, release, observation, and rollback
Trust controlsAccess, providers, data handling, evidence, incidents, and security contacts
ExitTransfer, documentation, credential revocation, retained records, and deletion
Operating rhythm
Run, prove, improve.
Better models and tools create options. They do not change a live operation until the proposed improvement passes the workflow’s evaluation and approval path.
Observe
Monitor the workflow’s health, expected outputs, exceptions, dependencies, and unresolved decisions.
Handle
Perform agreed service activities, coordinate incidents, and escalate business judgment to the named owner.
Improve
Evaluate proposed changes, test safely, secure approval, release within the change allowance, and preserve rollback.
Prove
Review health, incidents, changes, value evidence, and the next continue, improve, expand, or transfer decision.
Commercial model
Operate starts at CAD $500/month.
The starting level covers monitoring, maintenance, and support for one approved workflow. Co-managed and fully managed operation are scoped to the work and responsibility Corbel carries.
Responsibility level
Start with maintenance and support, share the recurring work with Corbel, or place the defined workflow under fully managed operation.
Service load
Named workflows, operating window, exception volume, integrations, service targets, evidence, and included change allowance define the recurring scope.
Risk and value
Pricing considers capacity returned, management attention, failure exposure, and operational reliability. Outcome alignment is used only when Corbel can materially control and independently measure the result.
Third-party model, software, hosting, and provider charges are disclosed separately. Corbel does not price an outcome it cannot observe, influence, or bound.
Corbel does not replace customer authority.
The customer retains legal, executive, employment, compliance, and consequential business decisions. Corbel performs only the operating responsibilities assigned to it in the Charter.
See the trust commitmentsPut one workflow under operation.
Bring the recurring work, the expected output, and what currently fails. Corbel will determine whether it is ready to operate and what responsibility should cost.
Prefer email? hello@corbelops.com